On the occasional instance where I am having an issue a simple google will usually get me the answer in a quicken user forum. I don't think I have ever contacted quicken customer support.ever. I rarely use bill pay, and when I do I use my bank. Thanks for finding that! The only additions in Priemier are: 'Pay your bills in Quicken for free using Quicken Bill Pay,' 'NEW Priority access to customer support.' Just now Staples has the 2yr for Deluxe at $64.99 until Nov. So I assume prior versions continue to work as they used to? I have 2016, would it be worth getting 2017 to delay going to the subscription model? I don't see any of the additional features of premier or home/business that I currently use. Looking at the details, I really don't think I need any more than the deluxe. That's probably about what I pay for the software now, and usually keep it around 2 years before upgrading. Starter is $49 for a two-year subscription. The Deluxe version is discounted to $65 for a 2-year subscription at Staples also.
Staples is offering it in download form as well. I found the price of $100 for a 2-year subscription to the Premier version from Staples a little easier to stomach. I posted this in the other Quicken thread, but some may find it helpful here as well.